LeadsByStorm ("we," "our," or "us") is committed to protecting the privacy of our website visitors, subscribing roofing contractors ("Contractors"), and homeowners interested in storm-damage roof assessments ("Homeowners"). This Privacy Policy explains how we collect, use, protect, and share personal information in connection with our appointment-setting and lead generation services.
By accessing our website or using our services, you consent to the collection and use of information in accordance with this Privacy Policy.
We collect information to provide, qualify, and deliver storm-damage inspection appointments. The types of personal information we collect include:
- Contractor Information: Business name, contact person name, email address, phone number, physical address, service areas/territories, payment details (credit card or ACH information), and licensing/insurance details.
- Homeowner Information: Homeowner name, property address, contact phone number, email address, property details (roof type, age, storm loss date), and verified interest in having a roofing contractor perform a damage assessment.
- Automatically Collected Information: IP address, device type, browser settings, operating system, and browsing behavior on our platform collected via server logs and tracking technologies.
We use the collected information for standard commercial purposes related to B2B lead generation and appointment delivery, including:
- To verify homeowners' interest in damage assessments and schedule calendar appointments.
- To deliver exclusive, confirmed inspection appointments directly to the assigned Contractor's calendar and CRM.
- To invoice and process service fees for delivered appointments.
- To communicate active territory alerts, service updates, and support messages.
- To analyze platform usage and improve our qualification processes and overall marketing performance.
We protect your privacy and do not sell, rent, or trade your personal information to unrelated third parties. We share information only under these conditions:
- With Assigned Contractors: We share the verified Homeowner's contact information, property details, and scheduled inspection time exclusively with the single Contractor who holds the territory reservation.
- With Service Providers: We share information with trusted third-party vendors who assist in our operations, such as payment processors (Stripe), email service providers, calendar integration tools, and SMS dispatch gateways (FracTEL/Leadzer). These providers are legally bound to use the information only to perform services for us.
- For Legal Compliance: We may disclose information if required to do so by law, subpoena, or government regulation, or to protect the safety, rights, or property of LeadsByStorm, our users, or the public.
We implement robust security measures to protect Contractor and Homeowner information. This includes Secure Sockets Layer (SSL) encryption for all web traffic, firewall protection, and restricted access databases. Payment processing is handled securely in compliance with Payment Card Industry Data Security Standards (PCI-DSS) through our merchant gateway.
While we make reasonable efforts to safeguard your personal data, no transmission of data over the internet or wireless network can be guaranteed 100% secure.
We retain Contractor and Homeowner information for as long as necessary to fulfill the service agreements, maintain active territory mappings, comply with our legal and tax obligations, resolve billing disputes, and enforce our contracts.
Contractors and Homeowners have rights regarding their personal data, including:
- Opt-Out: You can opt-out of marketing emails or automated SMS alerts at any time by clicking the "unsubscribe" link or replying "STOP" to text messages.
- Access & Updates: You may request to review, update, or correct your personal contact details on file by emailing our support team.
- Data Deletion: You may request that we delete your personal information, subject to our need to retain records for tax, audit, legal compliance, or unresolved billing disputes.
We use cookies and similar tracking pixels to verify session states, monitor platform traffic, and tailor B2B advertising campaigns. You can configure your web browser to reject cookies, though doing so may prevent certain interactive elements of our calendar scheduler from functioning correctly.
Our lead generation and appointment booking services are strictly designed for commercial B2B operations and adult property owners. We do not knowingly collect or solicit personal information from anyone under the age of 18.
We reserve the right to modify or update this Privacy Policy at any time. When changes are made, we will post the revised policy on this page and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our privacy officer: